IBM Z Tailored Fit Pricing
Tailored Fit Pricing is a new, flexible software pricing model that dramatically simplifies the existing pricing landscape through flexible deployment options tailored to your IBM Z® environment.
User Research | Pricing Models | Service Design
Winter 2018 - Spring of 2019
Poughkeepsie, NY
Team: Isabella Cain, Cheryl Loughlin, Andy Bates, Andrew Sica, Andrew Mead
ROLES & RESPONSIBILITIES
User Researcher 
- Conducted research with IBM Z clients, sales and enablement teams and technical implementors. 
- The goal was to understand how this new pricing model would redefine our clients process for product procurement, our IBM sales and implementing team and identify area of improvement. 
- Collaborated with team Engineers and Project Managers to identify key research goals, strategize execution and plan research questions. 
- Delivered research study results to IBM Z Pricing executives that contained design recommendations for improving the overall end to end experience. 
