Senior UX Researcher
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Charting System


QUICK CHART

A system that re-defines the patient charting experience for busy nurses. 

Design Research | Wireframing | UX Design

 

2 Month Group Research
2 Month Individual Execution
Team: Angela Kim, Tiffany Soohoo, Andrew Trenton & Han Liu

ROLE & RESPONSIBILITIES
Researcher & Designer
Was responsible for conducting in-field research.  Toured hospital emergency room facilities and logged over 3 hours of observation time.  Conducted interviews with nursing staff across the United States

 

 

THE OBJECTIVE

During the group research phase, our team choose to focus on hospital staff as our stakeholder and subsequently nurses.
We felt that they were an essential part of the hospital staff that were constantly overlook when it came to developing design ideas that aided in their welling being in the workplace. 
| INDIVIDUAL FOCUS | 
After completing the group research, I choose to focus on the issue nursing staff face when charting in a hospital setting–specifically in the emergency room department.

Medication administration and charting
may occupy up to 33% of nursing time
in the hospital setting.
— - US National Library of Medicine
 

 

RESEARCH PHASE

Our group conducted Primary and Secondary research with staff at Upstate Medical Center in Syracuse, New York addition to interviews with Nurses from across the East Coast. 

 
 

CLINICIAL INTERVIEWS

 
 

INSIGHTS & PROBLEM IDENTIFICATION

Our group took all of our conducted research and began idenfitying problem areas, I personally chose to focus on nursing charting. 

 
 

CONCEPT DEVELOPMENT & PROTOTYPING

Before even prototyping a software, I had to determine what nurses chart exactly.  After conducting a follow up interview with Rhea, she identified the main aspects that nurses chart.

 
 

FINAL DESIGN

My final design uses data visualization to aid nurses in knowing the status of their charting while also being able to chart in a more intuitive a less text-heavy manner